To check your account balance dial *019 at any time from your SIM card. the call will disconnect and you will receive a text shortly after.
The 019Mobile Top-up will be added remotely to your prepaid account balance.
You will receive notification via SMS and Email once the top-up is added to your SIM card.
Incoming calls and text are always free, even after the plan expires.
pecification
- Brand: 019 Mobile Prepaid
- Network: 019 Mobile
- Payment Option: Prepaid
- Credit Included: Unlimited Calls & SMS + DATA
- Use in: Israel
- Number of Minutes: Unlimited (in Israel)
- Included DATA: up to 150 GB
- SIM Card Expiration Period: 180 Days (after the last use)
- Plan Period: 7 Days, 14 Days or 30 Days
- Connectivity: 2G, 3G, 4G, LTE, 5G
Frequently Asked Questions
How to do 019 Mobile APN settings?
For 019 Mobile APN settings, go to your mobile phone settings, then to mobile data and APN settings. Tap “add new APN,” and type 019 in both the name and APN fields. Save it, turn on data roaming, and you’re all set.
How long can I keep my 019 Mobile number if I don’t use it?
019 Mobile prepaid SIM cards are valid for between 5 and 6 months if they have not been used. After this period, the company cancels them to free up the number. If you visit Israel once a year and need a SIM card that stays valid for a longer time, consider using a different company to keep the same number for each visit. Please check HOT Mobile, Cellcom, and Pelephone services.
How long it takes to start working after the payment is done?
If you have purchased a starter plan with an eSIM card or recharged your existing SIM card, processing will take between 5-30 minutes from order completion. Please note that orders are fulfilled by real people, and orders placed after 9:00 PM will be executed the next day at 8:30 AM.
If you bought a starter plan with a physical SIM card, you will receive it according to the delivery method you chose when ordering.
How can I cancel the subscription?
Good news here. Prepaid Israeli SIM cards are not subscription-based, but a prepaid service. When the plan you purchased expires, it will not automatically renew, but you will have the option to add a new one if you need to.
Does my Israeli SIM card support roaming outside of Israel?
No. Israeli SIM cards do not support roaming and cannot be used outside of Israel.
